JP Kreasi provides professional project-based creative digital services, including logo design, brand identity systems, website design, and website development. This Payment & Billing Policy outlines the standard financial frameworks, billing schedules, and terms related to project agreements between JP Kreasi and its clients. By commissioning a project, making a deposit, or approving an official estimate, you agree to comply with this policy.
Every custom project initiates with an official consultation followed by a detailed service quotation. Work cycles begin only after both parties declare formal written alignment on the scope. The quotation outlines:
Clients can clear active project invoices using the following official financial channels:
Where automated billing integrations or clearing systems are employed, transactions are executed through securely licensed third-party payment gateway networks. JP Kreasi completely avoids storing, capturing, or logging client credit card data or personal banking passwords on its servers.
To protect engineering and design resource allocation, projects generally require an upfront initial deposit (Down Payment) before visual drafting or programming operations commence. The exact deposit ratio is mapped inside the quotation document. The final production balance is due and must be cleared prior to handover or live server migration, unless a separate milestone configuration is approved in writing.
If the client introduces requirements, layout shifts, or structural features that sit outside the bounds of the signed quotation scope, additional adjustment fees will apply. JP Kreasi will communicate the pricing calculation for any out-of-scope work before executing the modified programming components or design sheets.
Because our agency services involve custom creative production, human labor hours, and tailored engineering parameters, **all payments made towards active or completed project phases are strictly non-refundable**. Financial claims are reviewed only under specific conditions:
Maintaining project timelines requires punctual payment processing. If milestone payments or final balances are delayed beyond the invoice due parameters, JP Kreasi reserves the right to:
Official invoices are generated digitally for every milestone transaction. Clients are strongly encouraged to retain payment receipts and banking slips until the final project handover is formalized.
JP Kreasi reserves the right to modify these operational billing guidelines to align with evolving digital agency structures. Updated policies are enforced immediately upon publication to this page.
For any invoice disputes, verification slips, or balance inquiries, please route your query to our finance desk:
JP Kreasi Financial Desk
Email: hello@jpkreasi.web.id
Web: https://jpkreasi.web.id